If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. The Harbor Freight jack stand lawsuit brings claims for breach of warranty, negligence and products liability. September 19, 2020 — California consumers may exercise their CCPA rights here. The plaintiff alleges he received no value from the stands and he tossed them out because they were too dangerous to use. See an associate for details or call customer service at 1-800-444-3353. If that jack has a lot of play and/or broken parts then it oughta be a return no problem, but it might take a bit of chatting with the boss. However, consumers who suffered property damage or injuries caused by the jack stands are not included in the class action lawsuit. The Harbor Freight jack stand lawsuit was filed in the U.S. District Court for the Middle District of Georgia, Macon Division: Mitchell, et al., v. Harbor Freight Tools USA, Inc. Proudly resolving consumer concerns since 2004. The limited warranty term is 90-days beginning on the date of purchase or order. You must provide the original receipt to receive an exchange or refund. Shipping and handling charges are nonrefundable. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. It's just that simple! Find recycling information applicable to your state. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS. The plaintiff says he stopped using the jack stands because he felt they were dangerous. This warranty gives you specific legal rights and you may have other rights that vary from state to state. I don't see purchasing any more hand tools from Harbor Freight in the future. A 20% re-stocking fee may apply to an item being returned. This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear and tear, or to lack of maintenance. You must provide a copy of your packing slip or order with the item listed. Front ¾ vehicle photos © 1986-2018 Autodata, Inc. dba Chrome Data. You must provide a copy of your packing slip or order with the item listed. Online purchases can be returned to any Harbor Freight store for an exchange or refund within 90 days of your purchase. We shall in no event be liable for death, injuries to persons or property, or for incidental and contingent, special or consequential damages arising from the use of our product. The lawsuit follows a Pittsburgh Automotive jack stand recall of 3-ton and 6-ton heavy duty steel jack stands sold by Harbor Freight. The lawsuit says the jack stands are unsafe due to manufacturing problems caused by aging in the tooling. So our tools will go toe-to-toe with the top professional brands. The limited warranty term is 90-days beginning on the date of purchase or order. Just bring the item along with the order packing slip or order and we will gladly exchange or refund the purchase. Having problems with Harbor Freight Tools? Items with a 20% re-stocking fee is subject to change at any time. However, the re-stocking fee will be charged if the following conditions are … Have a car complaint to add? Harbour Freight return policy reserves the right to apply a 20% re-stocking fee to an item being returned. Mr. Mitchell says he had safety mechanisms in place to catch the truck before it slammed to the ground. Harbor Freight Tools makes every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser that this product is free from defects in materials and workmanship for the period of 90 days beginning on the date of purchase or order. User's recommendation: Pay more and purchase from other retailers. If you continue to use this site, you consent to this use of cookies. If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. According to the lawsuit, every jack stand has manufacturing defects which cause the ratchet teeth on the jack stand lifting extension post to inconsistently engage the pawl deep enough. 29 comments. The last thing a consumer needs from a jack stand is for it to collapse while under load, but the class action alleges that is exactly what makes the Harbor Freight stands so dangerous. If you do not have a proof of purchase, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, Monday thru Sunday, 6am to 6pm (PT). Please follow these steps before attempting to return a Pump or Sprayer: Battery recycling policies and options vary by state. If returning by mail, please obtain a Return Authorization by contacting Customer Service at 1-800-444-3353, Monday thru Sunday, 6am to 6pm (PT). It’s quick, effective and absolutely free! The jack stand class action lawsuit includes all consumers nationwide who purchased Harbor Freight jack stands with item numbers 56371, 61196 or 61197. The same manager was there from last night, and he was very understanding and apologetic. If for any reason you are not satisfied with an item purchased from Harbor Freight Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. In the event an identical item is not available as a replacement: Harbor Freight Tools reserves the right to substitute a substantially similar item in its place. Add your complaint here, about any vehicle.

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